Shipping policy

Last updated: October 26, 2026

Where we ship

We currently ship within the United States only. Standard shipping is available to the 48 contiguous U.S. states. For Alaska, Hawaii, U.S. territories and APO/FPO addresses, please contact us before ordering for a shipping quote.

Production time and shipping time

Every order is printed to order. Production starts once your artwork is received and, when a proof is needed, approved. Production time depends on the product and quantity and is separate from shipping time. Delivery time starts after your order ships, and depends on the carrier and your location.

Shipping rates and free shipping

Shipping rates are calculated at checkout. From time to time we offer free shipping promotions; the current offer and any minimum order amount are shown on our website and applied at checkout.

Local pickup

You can choose free local pickup at checkout. Pickup is available at 29 Hensler Street, 1st Floor, Newark, NJ 07105, Monday to Friday, 11am–5pm. We will let you know when your order is ready.

Tracking, delays and damaged packages

When your order ships, you will receive a confirmation email with tracking when available. We are not responsible for delays caused by the carrier once the package has shipped. If your package arrives damaged, contact us within 7 days of delivery with photos and your order number, and we will make it right as described in our Refund Policy.

Wrong or incomplete address

Please double-check your shipping address at checkout. If a package is returned because of an incorrect or incomplete address, we can reship it at your cost.

Contact

Questions about shipping? Email dsignnj@gmail.com or call +1 973-755-8434.